Under the "Know Your Customer" principle, who is responsible for determining if a customer is intoxicated?

Prepare for the Illinois BASSET Certification Test with interactive quizzes, flashcards, and detailed explanations. Boost your confidence and readiness to pass the exam!

The "Know Your Customer" principle places the responsibility of determining if a customer is intoxicated primarily in the hands of the server. This principle emphasizes that servers need to be vigilant and attentive to the behavior of their customers to ensure responsible alcohol service.

Servers are expected to assess the signs of intoxication, which may include slurred speech, impaired coordination, or overly boisterous behavior. This assessment is crucial not only for the safety of the customer but also to comply with state laws and regulations that govern alcohol service. By empowering servers with this responsibility, establishments can promote a culture of responsible drinking and reduce the risks associated with over-serving customers.

Other roles, such as bartenders and managers, do have their responsibilities in monitoring the situation, but ultimately, it is the server who interacts directly with the customer and is in the best position to assess their level of intoxication in real-time.

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